Talking to people not your thing? This one's for you.
McDonald's has opened its first fully automated branch in Texas, where there is no human contact whatsoever.
(TikTok: foodiemunster) pic.twitter.com/M9IzFeA0Mc
— Innovate Tech Show (@InnovateShow) January 7, 2023
Amid a growing desire for fast food giants to automate their processes, the first mostly robot-run McDonald’s restaurant is currently being tested in Fort Worth, Texas.
At this location, there are no human cashiers in sight. Even the restaurant itself is smaller and has no seating, designed to serve the grab-and-go crowd, rather than sit-down diners.
Upon entry, digital tills take customer orders and robots push food through on conveyor belts in designated pick-up areas.
Customers can order through the drive-thru, the company’s mobile app or the touch screen kiosks in-store.
A TikTok video showing the new automated location is already on the way to virality. As of this writing, the video has been viewed 1.3 million times.
A McDonald’s spokesperson told The Guardian that though the new store is highly technical, it “is not fully automated.” There are still human workers employed in the restaurant, though interaction between customers and human employees is very limited.
The spokesperson claimed that “enhanced technology” is in place to allow “the restaurant team to begin preparing customers’ orders when they’re near the restaurant.” This is ideal for McDonald’s orders picked up by delivery couriers, or for customers who have ordered through the mobile app.
Whatever. it’s about getting rid of expensive human beings who do shit like this in McDonald’s drive-thrus:
Fight breaks out between customer and McDonald’s employee. From the video it seems the customer put his hands on her first before she started punching him 😳👊🍟 pic.twitter.com/DGLiS3NlD3
— Daily Loud (@DailyLoud) December 12, 2022
We got another McDonald’s fight 🤣🤣🤣🤣🤣 pic.twitter.com/Vtv9xknxu4
— myles.⚜️⚜️ (@MiHolmes95) November 29, 2022
CHICK FIGHT IN MCDONALD'S 🤣🤣🤣 pic.twitter.com/gh89OpWVsd
— FADDA EPIC (@FaddaEpic) December 1, 2022
Imma let you finish, but this is the greatest McDonald's fight of all-time:pic.twitter.com/SCh29ZCkbc
— GoodNightHarlem🎙 (@GoodNightHarlem) November 29, 2022
— nofones (@nofones) January 6, 2023
— TopStreetFights.com (@TSFStreetFights) January 8, 2023
BREAKING: McDonald's workers have walked off the job ON STRIKE at 1435 S Winchester Blvd in San Jose.
The company has been retaliating against our co-worker while her immunocompromised baby boy needs her.
— Fight For 15 Nor Cal (@NorCalFF15) December 30, 2022
“We’re cutting down drive-thru waits AND improving accuracy!”
OR, “McDonald’s is a fucking labor nightmare because we like to stress the shit out of employees who hate it here. Drive-thru robots cut salaries and fighting by 100%!”
I haven’t been to a McDonald’s drive-through in 5-7 years because a) they never get my order right and b) soulless, dead-in-the-eyes drive-thru operators make me feel like I’m inconveniencing them.
The last time I ordered from a McDonald’s, two new Canadians got into a full-on fistfight in playland before police made mass arrests of almost an entire birthday party.
It was a trip.
Robots are cheaper in the long run and there’s less of a chance that a miserable drive-thru employee shanks a customer complaining about the lack of tarter sauce on his Filet O’Fish.
I’d be more apt to hit up McDicks drive-thru if the person handing my food didn’t look like they were a shift away from being a bad smell in the attic, so I welcome these McDicks robots.
If it breaks you can swear at it and still be allowed to eat there. Everyone wins.